Job Description

DevOps Cloud Engineer

Location: Onsite Austin, TX

Job Description/ Responsibilities

• Design, implement, operate, and support highly available and scalable infrastructure across AliCloud and AWS environments.
• Apply SRE principles to improve availability, latency, performance, capacity, scalability, and operational efficiency of production services.
• Define, track, and continuously improve SLIs, SLOs, and operational reliability metrics for critical services.
• Build and maintain automated CI/CD pipelines for application and infrastructure deployments using modern DevOps practices.
• Automate infrastructure provisioning, configuration, deployments, health checks, maintenance, and repetitive operational activities using scripting and Infrastructure as Code.
• Develop automation using Python, Bash/Shell, or equivalent scripting languages to eliminate manual effort and improve operational consistency.
• Administer and troubleshoot Linux-based production systems, including OS, processes, services, storage, networking, permissions, patching, system performance, and security.
• Support cloud services covering compute, storage, networking, IAM/security, load balancing, monitoring, logging, backup, and disaster recovery.
• Implement and maintain Infrastructure as Code using tools such as Terraform and configuration automation using tools such as Ansible.
• Work with containerized and cloud-native platforms such as Docker and Kubernetes, including deployment, scaling, troubleshooting, and operational support.
• Implement comprehensive monitoring, logging, alerting, and dashboards using tools such as CloudWatch, Prometheus, Grafana, ELK/Splunk, or comparable platforms.
• Participate in production incident response, perform systematic troubleshooting and root-cause analysis, and drive corrective and preventive actions through blameless post-incident reviews.
• Develop and maintain operational runbooks, automation playbooks, recovery procedures, and technical documentation.
• Identify recurring operational issues and eliminate toil through engineering and automation.
• Support capacity planning, performance tuning, high availability, failover, backup/recovery, and disaster-recovery readiness.
• Collaborate closely with development, infrastructure, security, network, database, and application support teams to improve end-to-end platform reliability.
• Promote secure DevOps/SRE practices including least-privilege access, secrets management, vulnerability remediation, patching, and compliance controls.
• Participate in change, release, incident, and problem-management processes and support production environments as required.

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