General Purpose: We are looking for an entry-level LMS Support Representative who is eager to start or grow a career in learning and talent development technology.
In this role, you will serve as a first point of contact for clients using their Learning Management Systems (LMS) , helping them navigate system functionality, resolve user issues, and apply best practices to support their training programs. This is a functional support role , focused on how the LMS is used to drive business outcomes, not IT infrastructure.
Core Responsibilities:
Client Support & Guidance
Functional Issue Resolution
LMS Operations & Administration Support
Customer Experience
Qualifications:
Key Skills and Competencies:
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